Work Safety Hub is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies] and from third parties. We don’t guarantee website links or the policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Work Safety Hub will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Legal Disclaimer 

Products, services, information, and assistance provided to Work Safety Hub’s customers (including Health and Safety Management Systems and their associated documents), are to be used only on the terms and understanding that:

  • Work Safety Hub and any persons involved in the preparation, publishing, selling, updating or any other activity related to products, services, information, and assistance, are not responsible for any results or consequences whatsoever, arising from any actions taken on the basis of the information, omissions or errors contained in the products, services, information and assistance.
  • Work Safety Hub believes that all information provided to customers is accurate and reliable. However, no warrant of accuracy, completeness, comprehensiveness, or reliability as to such information is given and no responsibility for loss arising in any way whatsoever from, or in connection with, errors or omissions in any information provided, including responsibility for any person or entity by reason of negligence, is accepted by Work Safety Hub or by any of its employees or agents.
  • Work Safety Hub and any person associated with it, expressly disclaim any responsibility whatsoever for the environmental, safety, occupational health aspects, and/or for any other aspects of the customer's operations, nor for the operations of any other party whatsoever.
  • Work Safety Hub’s products, services, information, and assistance do not constitute legal advice. It is the responsibility of the customer to seek such advice at its discretion, for any aspect of its operations related to environmental protection, safety, occupational health and/or any other aspect related to the products, services, information, and assistance provided.

Work Safety Systems Pty Ltd T/A Work Safety Hub

A.C.N.154 052 703; A.B.N. 34 137 530 321

Phone 1300 610 059


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