According to Herta A Murphy, Herbt W Hildebrandt and Jane P Thomas, authors and editors of Effective business communications, using ‘the seven Cs’ helps managers and workers to become better communicators by selecting the message content and style that best suits the purpose and recipient of a message.

For many occupational health and safety practitioners, choosing to adopt a coaching style is a relatively easy step to take. You may attend a course or, by self-study, learn the basic principles and techniques. Through practice you can become increasingly competent, and by using trial and error plus reflection you may develop your own coaching model – an approach that suits your personal style.

Workplace stress is the negative physical or mental impact caused by excessive pressures associated with the workplace environment. Employers have various obligations and requirements to identify, assess, and reduce the causes of stress within their workplace.