Certification Support
Our Certification Support Services
Gap Analysis
Review existing arrangements and selected evidence against the agreed ISO requirements and applicable WHS or OHS obligations. Identify strengths, gaps and priorities, with the scope and limitations recorded.
System Development and Refinement
Develop or refine procedures, responsibilities and tools around your operations, risks and people. Agree deliverables and implementation actions rather than relying on documents alone.
Internal Audits
Review selected implementation evidence against agreed criteria and report findings, sampling limits and unresolved actions. Where we have helped design or implement the system, disclose that involvement and any limits on independence. An internal review is separate from the certification audit.
Corrective Action Support
Help your team investigate gaps or non-conformances, plan corrective actions and assemble evidence for follow-up review. The organisation assigns owners and implements actions; the certification body determines how findings from its audit are closed.
Certification Preparation and Auditor Liaison
Where included in scope, help organise evidence, prepare teams and coordinate responses to the certification body. Audit arrangements, information-sharing authority and each party’s role should be agreed in advance. Certification decisions remain with the independent certification body.
Preparing for Independent ISO Certification
We work with your team through the preparation activities agreed for your engagement. The certification body manages its own audit and certification process.
1. Initial Review and Gap Analysis
Confirm the intended standard, certification scope, sites and activities. Review current arrangements and selected evidence to identify priorities, client inputs and exclusions.
2. System Design or Alignment
Develop or refine the agreed system elements with leaders and workers. Clarify responsibilities, practical controls and how implementation evidence will be collected.
3. Implementation Support
Support teams to put changes into practice through guidance, engagement and training where included in scope. The organisation provides resources, assigns owners and manages implementation.
4. Pre-Audit Review
Review selected documents, records and evidence of implementation against agreed criteria. Report the sample reviewed, findings, limitations and remaining actions. A readiness review does not predetermine the certification result.
5. Audit-Day Support
If agreed, help your team locate evidence and respond to auditor queries during the external audit. The certification body controls the audit and makes its certification decision; the organisation remains responsible for its system and responses.
